Effective Date: June 22, 2025
Company: Raftario Cabs LLP
Raftario Cabs LLP is committed to protecting the privacy and personal information of all individuals who use our services through our website, mobile applications (Raftario Cabs for Customers and Raftario Partner for Drivers), and associated platforms. This Privacy Policy outlines how we collect, use, store, and disclose your information when you interact with our services. By accessing or using our platform, you consent to the practices described in this policy.
We collect personal information to provide you with a seamless and secure cab booking experience. This may include your full name, contact number, email address, physical address, and other identification details. If you are registering as a driver or partner, we may also collect your profile picture, vehicle registration details, insurance, pollution certificates, and government-issued KYC documents. Additionally, we may gather technical information such as your IP address, device type, operating system, and browser used to access our services.
We may collect your real-time or approximate location data if you grant us permission. This is used to help identify your pickup and drop locations and connect you with nearby drivers. In some cases, and only with your explicit consent, we may access your contacts to facilitate features like emergency contacts, ride booking for others, or identifying which of your contacts use Raftario Cabs.
The information we collect helps us maintain internal records, comply with legal requirements, improve our service offerings, and personalize your user experience. From time to time, we may use your data to send important notifications, promotional messages, or request feedback to help enhance our services. We also analyze anonymized traffic and usage patterns to optimize platform performance and identify customer needs.
To protect your personal data, we have put in place robust security measures, including encryption protocols, secure servers, access control mechanisms, and regular internal audits. We strive to safeguard your information from unauthorized access, misuse, or alteration.
We do not sell, trade, or share your personal information with unaffiliated third parties, except where necessary to provide our services or where required by law. This includes sharing data with trusted service providers such as SMS gateways, hosting platforms, and customer support tools. In situations involving legal obligations or emergencies, we may disclose your information to authorities or concerned parties to ensure safety and compliance.
Cookies may be used on our website to improve your browsing experience. These small data files help us analyze web traffic and remember user preferences. While cookies enhance website functionality, you may choose to disable them through your browser settings. Please note that disabling cookies might limit some features on our platform.
Our platform may contain links to external websites. Once you leave our site, we are no longer responsible for the privacy practices of those third-party websites. We encourage you to read the privacy policies of any linked site before providing your personal information.
We respect your right to control your personal data. You can review, update, or request the deletion of your information at any time by contacting us. You may also opt out of promotional communications. If you wish to know what information we hold about you or have concerns regarding your privacy, please reach out using the contact details below.
Our services are not intended for use by children under the age of 13. We do not knowingly collect data from minors without parental consent. If we become aware that a child has provided us with personal information, we will promptly delete it and take appropriate action to terminate the account, if applicable.
This Privacy Policy may be updated periodically. Any changes will be posted on this page with a new effective date. Continued use of our services after changes are posted constitutes your acceptance of the updated terms.
📧 Email: contact@raftariocabs.com
📞 Phone: +91 7203003005
🌐 Website: https://raftariocabs.com/
We appreciate your trust in Raftario Cabs and are dedicated to protecting your privacy.
